Release date: May 11, 2012
Chat with OMTI Support live
Now you can connect with the OMTI Support Team using live chat within RB8.
More complete automated message/alert subject lines for easier detection
In RB’s Message Center, identical alerts or system notifications were difficult to distinguish without going into the detail. The subject line now includes specific information (job number, invoice number, etc.) so that the messages can be segregated without bringing up details.
New alert group added
In Users and Groups, a new alert group, Job Acknowledged, has been added. Users in this group will be notified when resources acknowledge their job assignments via RB Web.
New confirmation template added
The confirmation email that is sent automatically when the client requests cancellation via RB Web now can be customized by modifying the new template provided.
Custom triggers no longer work
If you altered RB8 with custom triggers, they will now be automatically removed from the system due to the increasing incidents of unexpected errors and other issues arising from these non-standard codes.