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A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.

Yong’s Top Tips for 2010

Introduction

[This introduction & 3 tips are reprinted from OMTI’s brochure for the 2010 NCRA Firm Owners Executive Conference, held Feb. 3-5 in Orlando, FL.]

I wanted to give you my top three tips for ensuring your business will survive and thrive in 2010.

Last year was a tough one for many court reporting firms. It was the worst I’ve seen my clients experience in my 25 years of developing software and services for managing and marketing legal support businesses.

While the overall economy is slowly improving, I foresee continued tough times for your industry. The legal industry is experiencing stagnant business growth so cost containment is one area they are focusing on, leading many firms to drop longtime vendors in the hopes of lowering their outside costs.

At the same time, they are also more open than ever to new ways of doing business and using technology to save money and improve their own services. So in spite of the disturbing trend of disappearing loyalty, there is still business for you out there, but only if you do everything you can to cut costs, maximize efficiency, provide relevant services and communicate effectively.

I believe you can be successful in 2010, and to help you hold onto your clients, win new clients and improve your business, I offer you my top tips for 2010 and best wishes for a prosperous year.

Sincerely,
Yong Lee, President & CEO
OMTI, developers of ReporterBase

Tip #1 | Tip #2 | Tip #3

by . Posted in Best Practices, OMTI, ReporterBase.

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