Use RB8’s Short Message Service (SMS) text messaging to send a short message to someone’s cell phone. It’s easier than texting from a cell phone and faster than calling.
From the person’s contact screen in RB8, click the up arrow (Send SMS) button next to the Mobile Phone field. Then type your message and click OK.
When you enter a mobile phone number in RB8, you must add the prefix “1” to the number for SMS to work (e.g., 1-555-123-4567).
Keep reporters informed without interrupting their day for how to use RB8’s automated text messaging to notify resources of their job assignments.