Sure you have a lot on your plate, but leave room for your salad.

A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.

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Information for users of ReporterBase & MetaRecords, business management software for legal support businesses

2015: 2nd half update

FedEx & UPS shipping labels & tracking within RB8, designate your office as a job location quicker, store important job location directions in RB8, expanded Notes Log capabilities, assigned resources can access witness-level repository, view relevant information easier when quickly assigning resources, see which attorneys were present at a depo automatically, use every alias pattern at once, better page numbering in condensed transcripts, set transcript security on PDF transcripts, refer to affiliate’s invoice number when paying resource, attorneys can request job confirmations online, customize online turn-in, resources & attorneys can upload multiple files at once, force periodic password updates, and more Continue reading

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Saving reporters money

Help your reporters keep more of their money in their pockets without costing your business extra with these RB and RB Web features: Offer direct deposit so reporters do not have to wait for their pay or travel to the … Continue reading

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Reporter benefits of RB Web

RB Web gives your reporters and other resources many time- and money-saving conveniences, such as: With online turn-in, the written worksheet is eliminated. Reporters can acknowledge jobs through RB Web. Reporters can access their RB Web using smart phones if … Continue reading

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In-house benefits of RB Web

RB Web saves your in-house staff time, saving your business $$$ and giving clients better service: Reporters turn in worksheets and transcripts faster with online turn-in. Reporters turn in paper exhibits faster because they know they will have access to … Continue reading

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Who’s afraid of lawyers?

Become their partner in cost containment & technology solutions. Before you get that dreaded “We’re switching to someone cheaper” call, make your firm the most cost-effective, attractive solution to your clients’ problems — and tell them about it. You can … Continue reading

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Making ends meet

Since the current economic recovery is slower than any in recent history, court reporting agencies are facing the need to make do with less: Less staff, less overhead, less margin for error. I don’t believe this is necessarily a bad … Continue reading

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2010: 3rd/4th quarter update

Online services for clients & resources, customizable Online Order Form, easier Turn-in, new fields in Resource Worksheets, attach more than Notices to Worksheet emails, Billing Address added, new production efficiencies, Forms Manager additions, Turn-Around Analysis report, and more Continue reading

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