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A blog for owners & managers of litigation support businesses by experts on using technology to improve your profitability, efficiency and effectiveness in a unique marketplace.
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The first RB9 update of 2020 incorporates client requests from the Idea Collaborator and best business practices for security and accounting. Continue reading
PDF/mobile transcripts Continue reading
FedEx & UPS shipping labels & tracking within RB8, designate your office as a job location quicker, store important job location directions in RB8, expanded Notes Log capabilities, assigned resources can access witness-level repository, view relevant information easier when quickly assigning resources, see which attorneys were present at a depo automatically, use every alias pattern at once, better page numbering in condensed transcripts, set transcript security on PDF transcripts, refer to affiliate’s invoice number when paying resource, attorneys can request job confirmations online, customize online turn-in, resources & attorneys can upload multiple files at once, force periodic password updates, and more Continue reading
About 200 RB users attended our free online user conference, Nov. 5, 2014. At the conference, Client Support Manager Jason Yee and Technical Support Manager Ted Yoo explained and demonstrated important highlights of the RB8 & RB Web updates that … Continue reading
Streamlined RB-PDF Transcript production, more customization options & better-looking transcripts, errata sheets added to RB-PDF Transcripts, more flexible exhibit linking, client can request transcripts for billed jobs online, embedded PDFs in emails eliminate the need to open attachments, easier to search notes logs, view files directly from main screens, confirm jobs faster, use affiliated agencies & other resources as depo locations, invoices messages are now twice as long, set job due days at the number client firms want, faster management tasks, send resources their payroll reports via email, give clients & resources more information, attorneys can pay invoices for other attorneys, attorneys can upload files to jobs (regardless of job status), attorneys can do more with Transcript Packages, reporters can create their own master word lists, reporters can look up firms online, and more Continue reading
ReporterBase: Building better transcripts since 2007 Continue reading
Learn about RB Transcript Packages and Mobil-Elite Transcripts—how to create & use them, and why they are better than PDF transcripts—from this presentation given by Jason Yee, OMTI Client Support Manager, and Ted Yoo, OMTI Technical Support Manager, August 1, 2014. Continue reading