If a client calls and says they need a reporter in 2 hours, how would you find someone close enough and available to handle the job? In an urgent situation like this, use Resource Blast to send a single blast email and\/or text message to a group of resources<\/strong> that you specify.<\/p>\n Use search criteria to optimize the list of message recipients:<\/p>\n The search results display resources that meet your criteria and for each resource includes how far in miles they are from the job location (except for online meetings), their email address(es), their mobile phone number & vendor, their priority level and resource type, the city\/state they live in, and any warnings about the resource. You can click on any resource name in the results to view\/update their listing in your RB9 database.<\/p>\n You can sort the results in the grid by one or more columns in ascending or descending order but when you exit the function, RB9 will revert back to the default order.<\/p>\n Select which resources in the list you want to contact and how you want to contact them by checking the email and\/or SMS box next to their names. You can also export the list as an\u00a0Excel<\/em>\u00a0spreadsheet or\u00a0a CSV (comma-separated values) file to save, print, share, or use in other applications.<\/p>\n The message sent to the selected resources will automatically include pertinent job information like location and time. You can customize the default contents and settings for Resource Blast emails and SMS text messages in System Preferences<\/a>. For example, you can automatically include case information or the witness name. You can also change individual messages on the fly before sending.<\/p>\n In System Preferences you can also designate the number of emails RB9 sends at one time to balance speed against spam filtering on your resources\u2019 mail servers.<\/p>\n NOTE: This is an RB9 Standard-only function. It is not included in RB9 Lite.<\/em><\/p>\n TL;DR: Use Resource Blast to send email and\/or text-message blasts about\u00a0last-minute jobs to a targeted group of resources instantly. Customize your messages to fit your company and resources.<\/strong><\/p>\n Job:<\/strong> Usually the reporting of a deposition but can also be any kind of service you provide with your reporters or other resources. More ><\/a><\/p>\n Priority Level:\u00a0<\/strong>Order of selection preference for resources. For example, resources on staff vs. affiliates.<\/p>\n Resource:<\/b> Person or thing that provides your business with a service \u2014 such as reporters, videographers, interpreters, scopists, account executives, other agencies that cover jobs for you, or a conference room.<\/p>\n Resource Type:<\/strong>\u00a0Professions and other categories of resources.<\/p>\n Specialty:<\/strong> Skill or specific expertise required for some jobs \u2014 such as medical reporting, Spanish, or realtime.<\/p>\n","protected":false},"excerpt":{"rendered":"Target the best resources for the job<\/h2>\n
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RB9 concepts in this lesson<\/h4>\n