{"id":4076,"date":"2022-12-20T15:43:48","date_gmt":"2022-12-20T23:43:48","guid":{"rendered":"https:\/\/www.omtiblog.com\/reporterbase101\/?p=4076"},"modified":"2026-03-09T13:27:23","modified_gmt":"2026-03-09T20:27:23","slug":"send-payment-receipts","status":"publish","type":"post","link":"https:\/\/www.omtiblog.com\/reporterbase101\/modules\/receivables\/send-payment-receipts\/","title":{"rendered":"Email clients automatic payment receipts"},"content":{"rendered":"<h6>Lesson #162<\/h6>\n<h5>Receivables \u2013 Send Payment Receipts function<\/h5>\n<p><strong>After posting payments for outstanding invoices, send receipts to clients.\u00a0<\/strong>You can customize the subject line and contents of your company\u2019s email receipt, then use this function to automatically send receipts to clients.<\/p>\n<p>In Send Payment Receipts the post date defaults to today and the recipient defaults to Bill To clients (companies responsible for paying the invoices). You can select a different date to view payments for and change the recipient to Sold To clients (companies that ordered your services or are otherwise responsible for a job). You can also restrict the results to only payments posted by a specific staff member.<\/p>\n<p>Payments in the results list include:<\/p>\n<ul>\n<li>Post date<\/li>\n<li>Payment type<\/li>\n<li>Check number<\/li>\n<li>Amount<\/li>\n<li>Who issued the check (if different from the Bill To firm)<\/li>\n<li>Who posted the payment<\/li>\n<li>When posted<\/li>\n<\/ul>\n<p>With a click you can view which invoice(s) any payment in the list has been applied to \u2014 along with invoice information such as:<\/p>\n<ul>\n<li>Invoice amount<\/li>\n<li>Balance<\/li>\n<li>Any adjustments made<\/li>\n<li>Fees<\/li>\n<li>Additional charges<\/li>\n<li>Basic client info<\/li>\n<\/ul>\n<h2>Automatic email receipts<\/h2>\n<p>Select all the posted payments or only specific ones to send receipts for.\u00a0Payment receipt emails will automatically include the payment receipt as the body of the message. RB9 comes with a default payment receipt <a href=\"https:\/\/www.omtiblog.com\/reporterbase101\/modules\/tools\/customize-create-your-own-forms\/\">form that you can customize<\/a>. Or you can create your own. Customize the Subject line of payment receipt emails with default text and RB data fields in <a href=\"https:\/\/www.omtiblog.com\/reporterbase101\/modules\/setup\/set-preferences-for-statements\/\">System Preferences<\/a>.<i>\u00a0<\/i><\/p>\n<p>You can preview the emails before they are sent. In preview mode, you can:<\/p>\n<ul>\n<li>Edit the subject line.<\/li>\n<li>Edit the message.<\/li>\n<li>Change the recipient.<\/li>\n<li>Change the sender.<\/li>\n<li>Add Cc\u2019s and Bcc\u2019s.<\/li>\n<li>Attach files.<\/li>\n<\/ul>\n<p>After sending the email RB9 notes the result in the Send Payment Receipts grid \u2014 and records the email in the <a href=\"https:\/\/www.omtiblog.com\/reporterbase101\/modules\/tools\/email-log\/\">Email Log<\/a>\u00a0<em>(RB9 Standard function only)<\/em>\u00a0so you can refer back to it later.<\/p>\n<p><strong>TL;DR: Send clients\u00a0customized\u00a0receipts acknowledging posted payments.<\/strong><\/p>\n<h4>RB9 concepts in this lesson<\/h4>\n<p><strong>Bill To client:\u00a0<\/strong>Client responsible for paying the invoice for a job.<\/p>\n<p><strong>Job:<\/strong> Usually the reporting of a deposition but can also be any kind of service you provide with your reporters or other resources. <a href=\"https:\/\/www.omtiblog.com\/reporterbase101\/concept\/jobs-concept\/\">More &gt;<\/a><\/p>\n<p><strong>Sold To client:<\/strong> Client responsible for a job with your company<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quickly acknowledge client payments with automated receipts <a href=\"https:\/\/www.omtiblog.com\/reporterbase101\/modules\/receivables\/send-payment-receipts\/\">&hellip;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39,226,21],"tags":[250,228,236,3,22,245],"class_list":["post-4076","post","type-post","status-publish","format-standard","hentry","category-function","category-lesson","category-receivables","tag-email-second-round","tag-emailed-lesson","tag-rb9-lite","tag-rb9-standard","tag-receivables","tag-send-payment-receipts"],"_links":{"self":[{"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/posts\/4076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/comments?post=4076"}],"version-history":[{"count":0,"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/posts\/4076\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/media?parent=4076"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/categories?post=4076"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.omtiblog.com\/reporterbase101\/wp-json\/wp\/v2\/tags?post=4076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}