Category Archives: Lesson

Suggest & vote on ideas to make RB9 better

Got an idea to improve RB9? Submit it to RB’s online forum


Use support tickets to resolve issues

Get support from OMTI with tickets that provide a paper trail


Find answers to your RB9 questions

Find step-by-step tutorials for many functions as well as solutions to error messages and other problems.


Find other RB users

Look up contact information of other RB users to share work with and network


Monitor your use of digital signature proxies

Monitor your usage of reporters’ digital signatures


Invite reporters to grant you signature proxy

Invite reporters to share their digital signatures with you so you can apply them to their RB-PDF Transcripts.


Manage billing sheets

If you have resources turn in jobs via RB Connect, view details about their billing sheets and download the billing sheets


Audit resource pay overrides

Search historical data about Override Resource Pay payments separately from the resource pay total


Send clients & reporters invitations to your RB Connect

After entering contacts or resources into RB9, simplify everyone’s lives by emailing them invitations to RB Connect that automatically includes their login credentials and onboarding info


Email clients automatic payment receipts

Quickly acknowledge client payments with automated receipts