Category Archives: Lesson
Manage billing sheets
If you have resources turn in jobs via RB Connect, view details about their billing sheets and download the billing sheets …
Audit resource pay overrides
Search historical data about Override Resource Pay payments separately from the resource pay total …
Send clients & reporters invitations to your RB Connect
After entering contacts or resources into RB9, simplify everyone’s lives by emailing them invitations to RB Connect that automatically includes their login credentials and onboarding info …
Email clients automatic payment receipts
Quickly acknowledge client payments with automated receipts …
Monitor tasks in a calendar format
Use the Tasks (Monthly View) function to monitor and manage tasks in a calendar page layout …
Add boilerplate text to notes without typing
Eliminate redundant typing by creating templates of boilerplate text for job and case notes …
Set up your RB the way you want
Before using RB9/RB Lite, you must set 2 personal defaults; but there are a lot of other options you can set to customize your RB experience …
Override data locks when needed
When you absolutely need to edit something that another user is currently editing, you can take this extreme measure …
Change your password anytime
Update your password periodically and/or change your password to one you prefer …