Category Archives: Lesson

Monitor tasks in a calendar format

Use the Tasks (Monthly View) function to monitor and manage tasks in a calendar page layout


Add boilerplate text to notes without typing

Eliminate redundant typing by creating templates of boilerplate text for job and case notes


Set up your RB the way you want

Before using RB9/RB Lite, you must set 2 personal defaults; but there are a lot of other options you can set to customize your RB experience


Override data locks when needed

When you absolutely need to edit something that another user is currently editing, you can take this extreme measure


Change your password anytime

Update your password periodically and/or change your password to one you prefer


Send and receive notifications/messages within RB

Communicate within RB using this quasi-email function


View your calendar a week at a time

See your current week’s job settings without having to set search criteria


Set preferences that cover Resource side of RB Connect

Set preferences for the Resource side of RB Connect to customize their job calendars, online turn-in, time-off requests, and more


Set preferences that cover Contact side of RB Connect

Contact side preferences start from which functions clients can access


Set preferences for your RB Connect sites

Customize the RB Connect experience for contacts and resources by setting function preferences