Tag Archives: Billing Sheets

Manage billing sheets

If you have resources turn in jobs via RB Connect, view details about their billing sheets and download the billing sheets

Lesson #165
Connect – Billing Sheets function

Search for billing sheets that resources turned in using RB Connect. Then view details and download the billing sheets.

The default search is for all tasks turned in today. You can change your results using the Billing Sheet search filters:

  • Task Turn-In date range
  • Job number
  • One or more task categories
  • Resource
  • One or more business units

The results returned display the:

  • Job number
  • Job date
  • Resource
  • Task
  • Turned-in date
  • If it’s a rush job
  • Ordering client
  • Case
  • Business unit

Find rush jobs fast

Rush jobs are highlighted in red. Sort the results grid by rush to see which are your time-critical jobs. You can also sort the results by one or more of the other columns in ascending or descending order. (When you exit the function, RB will revert back to the default order). Export the list as an Excel spreadsheet or a CSV (comma-separated values) file to save, share, use in other applications, or print as a report.

Click a hyperlinked job number to view details about the billing sheet and download it. Billing sheets include both the Ordering Client and Scheduled By Contact so you know who should receive copies of the invoice and transcript.

NOTE: This is an RB9-only function. It is not included in RB Lite.

TL;DR: If you have resources turn in jobs via RB Connect, view details about their billing sheets and download the billing sheets. 

RB concepts in this lesson

Business Unit (BU): One of your company’s revenue centers or any entity in your business that you want to track separately.

Ordering Client: Client that is responsible for a job with your company.

RB Connect: Online repository, calendar, and access to your office for clients and resources including online turn-in, one-touch job acknowledgements, and downloadable pay statements for resources. RB Connect is an optional plug-in to RB9.

Resource: Person or thing that provides your business with a service, such as reporters.

Scheduled By: Contact who initiates a jobs with your company. This scheduling contact can be different from the Ordering Contact.

Task: Service requested with a job, such as reporting, interpreting, or video, that require a separate resource (person, company, thing) to accomplish.

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Connect

Used for providing services through the RB Connect and RB Connect Mobile plug-ins

Lesson #138
Manage your RB Connect online offices

If you have the RB Connect plug-in and maybe the RB Connect Mobile plug-in, this is the module you use to manage your RB Connect online & mobile offices. In this module, you can:

  • Invite contacts and resources to use your RB Connect.
  • Process and monitor the progress of transcript back orders received through RB Connect.
  • Allow COD clients to pay for and download transcripts online.
  • Fulfill online reward point requests.
  • Create transcripts to be viewed in browsers and on mobile devices with hyperlinked exhibits and related files bundled together.
  • Create indexed files contacts can search for specific words in their RB Connect repositories.
  • Manage resources’ time-off requests made through RB Connect.
  • Manage billing sheets turned in through RB Connect.
  • See who is using your RB Connect and how often they access it.
  • Manage users’ questions and problems and maintain a paper trail of their resolution.
  • Customize the experience for contacts and resources by setting function preferences.

Connect functions by name

TL;DR: Used for providing services through the RB Connect and RB Connect Mobile plug-ins.

RB concepts in this lesson

Award Points: Used to encourage clients to book with your agency by rewarding them with points for different services.

RB Connect: Online repository, calendar, and access to your office for clients and resources.

RB Connect Mobile: Clients and resources can access your RB Connect on their smartphones and tablets in an interface optimized for mobile devices.

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