Tag Archives: RB Networks

Find other RB users

Look up contact information of other RB users to share work with and network

Lesson #168
Tools – RB Networks function

If you would like to share work with other agencies and related businesses that use RB, this function (formerly RBXchange) lists contact information for all of the RB users who have agreed to join this roster. Find full contact information including the primary contact’s name, preferred phone number, driving directions to their offices, and their email address. If you want to email them, you can do it directly from within RB.

Find a member

Search for all of the registered RB users in a state or narrow your search further to a particular city. Search results include:

  • Name of the agency
  • City and state they are located in
  • Physical area they cover

RB lists the users in alphabetical order but you can sort the order of this list by clicking one of the results headers — for example group by city so you can quickly scan for all users in adjacent cities. You can export the list as an Excel spreadsheet or a CSV (comma-separated values) file to save, share, use in other applications, or print as a report.

Contact a member

Click an agency’s name in the list to view their details and contact them. Contact information includes their:

  • Physical address with links to their location in Google Maps, MapQuest Maps, and Bing Maps so you can view their location on a map and get directions.
  • Primary contact’s name
  • Phone and fax numbers
  • Email address that links to RB’s mail composer so you can send them an email directly without leaving RB.
  • Company URL
  • Coverage area

To be able to have other users exchange work with you through RB Network, you must first sign up and enter your contact information in System Preferences.

TL;DR: Look up contact information of other RB users to share work with and network.

RB concepts in this lesson

Contact: Person who works for a firm you do business with — such as attorneys, paralegals, secretaries, legal assistants, claim adjusters, and court clerks.

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Tools

Import data, create forms and labels, perform custom data searches, and more in this versatile toolkit

Lesson #93
DIY in your RB

Import data, create forms and labels, perform custom data searches, and more in this versatile toolkit. In this module, you can:

  • Import existing client and resource information from other applications into RB.
  • Quickly update different clients, jobs, resources, and locations at the same time. 
  • Use tags (keywords or phrases) to organize entities like clients or resources. Send emails or regular mail to all entities tagged the same. 
  • Create forms and letters using the set of customizable templates in a word processor with mail merge that automatically incorporates your RB data. 
  • Modify default label templates and create new ones.
  • Search notes globally in RB Notes Logs.
  • Monitor repository usage by in-house staff as well as by clients and resources via RB Connect as required by general security rules for business applications.
  • Save copies of your RB database to your hard drive/server.
  • View automatic emails sent from your RB.
  • Perform custom searches of your RB data­base, and create your own reports from the results. (If you require more complex reports from RB, we offer a plug-in called Data Reader and custom programming if you would like OMTI to create something for you. )
  • Import RB entities, invoices, paychecks, and payment transactions into QuickBooks. 
  • Send invitations to reporters to join ReporterBase.com and grant you proxy to apply their digital signatures to RB-PDF Transcripts. Then monitor your use of their signatures.
  • Find other court reporting agencies and related businesses to share work with.

Tools functions by name

TL;DR: Import data, update records, create forms and labels, and more in this versatile toolkit.

RB concepts in this lesson

Notes Logs: Un-editable internal-use only notes entered either by a user or automatically by RB appear in chronological logs in the database record where they occurred.

RB Connect: Online repository, calendar, and access to your office for clients and resources. More >

RB-PDF Transcript: PDF version of a transcript with built-in transcript-specific features and customization options. More >

ReporterBase Digital Signature Proxy (RB-DSP): Free digital signatures for reporters and agencies that agencies apply to RB-PDF Transcripts. More >

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