Tag Archives: Repository Download Log

Keep a record of repository downloads

Monitor repository usage by in-house staff as well as by clients and resources as required by general security rules for business applications

Lesson #100
Tools – Repository Download Log function

In addition to complying with general security rules for business applications, tracking repository access is useful to see which clients and resources are using your RB Connect, and which files they are downloading. You can also give contacts the ability to track their own download activity in RB Connect.

You can set up RB9 to record repository activity by your staff, contacts, and/or resources. (For example, if you do not have RB Connect, you can set it to track staff use only.) After setting up RB9 to record repository activity, it will track all file download activities performed by individuals in your selected categories.

Then in the Repository Download Log, you can search for download activity by all persons within one of those categories, or by a single person; for a single date or date range; for a specific file or files with similar names; and/or for one, several, or all file types.

RB9 lists all download activity that matches your criteria by who accessed a file; when they accessed it; which repository the file is in; the file name, type, and description; and when the file was uploaded to the system. If someone downloads a file multiple times, each download is listed. You can sort the log by one or more columns in ascending or descending order (but when you exit the function, RB9 will revert back to the default order). Export the log as an Excel spreadsheet or a CSV (comma-separated values) file to save, print, share, or use in other applications.

From the log, you can view/update details about any person or file by clicking the person or file’s hyperlink.

Clients can check their download activity too

If you set Repository Logging to include contact downloading activity, your contacts can also see their download activity in RB Connect’s Repository. Similar to RB9’s Repository Download Log, a Reviewed column will be included in their Repository results grid, and any file they download will record the date and time in that column, so your clients can see at a glance if they have downloaded a file or not.

NOTE: This is an RB9-only function. It is not included in RB Lite.

TL;DR: If RB9 is set up to track download activity, this report lists all activity by contacts, resources, or staff for a specific time period.

RB concepts in this lesson

Contact: Person who works for a firm you do business with, such as attorneys, paralegals, and secretaries.

RB Connect: Online repository, calendar, and access to your office for clients and resources. More >

Repository: RB has 9 repositories where you store files for safekeeping and quick retrieval. When you store files in a case, they are in RB’s Case Repository; when you store files in a job, they are in RB’s Job Repository; etc. If you have RB Connect, you can give clients and/or resources access to specific repository files.

Resource: Person or thing that provides your business with a service, such as reporters.

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Tools

Import data, create forms and labels, perform custom data searches, and more in this versatile toolkit

Lesson #93
DIY in your RB

Import data, create forms and labels, perform custom data searches, and more in this versatile toolkit. In this module, you can:

  • Import existing client and resource information from other applications into RB.
  • Quickly update different clients, jobs, resources, and locations at the same time. 
  • Use tags (keywords or phrases) to organize entities like clients or resources. Send emails or regular mail to all entities tagged the same. 
  • Create forms and letters using the set of customizable templates in a word processor with mail merge that automatically incorporates your RB data. 
  • Modify default label templates and create new ones.
  • Search notes globally in RB Notes Logs.
  • Monitor repository usage by in-house staff as well as by clients and resources via RB Connect as required by general security rules for business applications.
  • Save copies of your RB database to your hard drive/server.
  • View automatic emails sent from your RB.
  • Perform custom searches of your RB data­base, and create your own reports from the results. (If you require more complex reports from RB, we offer a plug-in called Data Reader and custom programming if you would like OMTI to create something for you. )
  • Import RB entities, invoices, paychecks, and payment transactions into QuickBooks. 

Tools functions by name

TL;DR: Import data, update records, create forms and labels, and more in this versatile toolkit.

RB concepts in this lesson

Notes Logs: Un-editable internal-use only notes entered either by a user or automatically by RB appear in chronological logs in the database record where they occurred.

RB Connect: Online repository, calendar, and access to your office for clients and resources.

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