Category Archives: Function

Index files so clients can text-search their repositories

Before your clients can search their RB Connect repositories by content, the files must be indexed


Create transcripts that work better on browsers & mobile devices

Create interactive transcripts clients can work with in web browsers and on mobile devices


Fulfill online award point requests

Grant online and mobile requests from clients for award point redemptions, plus look up previously redeemed point requests


Get paid before COD clients download transcripts

Because CODs are handled differently from sales, you manually publish COD invoices to RB Connect/RB Connect Mobile so COD clients can pay online, then immediately download their transcripts


Handle back order fulfillment

Stay on top of back orders that clients send through RB Connect & RB Connect Mobile


Set preferences for logging emails & using QuickBooks Integrator

Set parameters for your Email Log and enter required information for importing RB9 data directly into QuickBooks. Check that RB9 and QuickBooks can communicate


Set preferences for contacts, firms & resources

Set default invoice options for new clients, and default payment terms for new resources


Set preferences for paying resources

From 1099 printing adjustments to direct deposit paycheck setup and more, you can customize RB9 payroll options


Set preferences for receipts & statements

Customize the subject line of payment receipts, and set up templates for your company’s statements and the accompanying emails


Set preferences for invoices, LEDES billing, & rewards

Customize invoices, set up electronic billing, and start a booking reward system like a frequent flyer program, to inspire client loyalty