Category Archives: Function

Fulfill online award point requests

Grant online and mobile requests from clients for award point redemptions, plus look up previously redeemed point requests …


Get paid before COD clients download transcripts

Because CODs are handled differently from sales, you manually publish COD invoices to RB Connect/RB Connect Mobile so COD clients can pay online, then immediately download their transcripts …


Handle back order fulfillment

Stay on top of back orders that clients send through RB Connect & RB Connect Mobile …


Set preferences for logging emails & using QuickBooks Integrator

Set parameters for your Email Log and enter required information for importing RB9 data directly into QuickBooks. Check that RB9 and QuickBooks can communicate …


Set preferences for contacts, firms, & resources

Set default invoice options for new clients and default payment terms for new resources …


Set preferences for paying resources

From 1099 printing adjustments to direct deposit paycheck setup and more, you can customize RB9 payroll options …


Set preferences for receipts & statements

Customize the subject line of payment receipts and set up templates for your company’s statements and the accompanying emails …


Set preferences for invoices, LEDES billing, & rewards

Customize invoices, set up electronic billing, and start a booking reward system — like a frequent flyer program — to inspire client loyalty …


Set preferences for shipping labels & other production functions

Store credentials and options for FedEx & UPS shipping, plus set options for other production functions …


Set calendar module preferences

Set preferences for job calendar functions and options …