Tag Archives: Client Account Activity

Lesson #57
Receivables – Client Account Activity function

This report lists each client’s posted monthly activities, grouped by business unit, plus a grand total outstanding balance. Monthly activities include:

  • Invoices
  • Payments
  • Credit memos
  • Debit memos
  • Duplicate payments
  • Refunds
  • Voids
  • Write-offs

Invoices in the list include the remaining balance due, number of witnesses deposed, number of pages billed with the invoice, and if applicable, the associated case number and case name. Payments and other receivable transactions include the check number or notes about the transaction, such as the reason, payment method, and transaction fees.

Generate custom activity reports

The default report is for the previous month, but you can set any date range to generate a report for. You can generate reports that show activities by the ordering parties or the parties responsible for paying the invoices (such as insurance companies). You can generate reports for all firms, a single firm, or to see all activity across one multi-branch firm, broken down by branch office. You can limit results to one or more of your company’s billing rate groups and/or business units.

From your search criteria, RB9 generates a static monthly report listing all applicable transactions in chronological order grouped alphabetically by client on separate pages for each of your business units, plus a final page that lists the grand total balance, total number of witnesses, and total pages billed. The report’s footer will display which search criteria you used to generate the particular report with the exception of blank search fields or ALL list selections. If you select two or more items in a list, the report will display that as “(multiple values selected).”

You can search for a word or phrase in the onscreen report. RB9 will highlight all instances of your searched word/phrase in the report and list them in a scroll box along with the page number where they occur. Print the report or export it in a variety of formats to save, share, or edit in another application.

NOTE: This is an RB9-only function. It is not included in RB Lite.

TL;DR: Lists all activities for the month, plus all unpaid invoices for each client.

RB concepts in this lesson

Billing Rate Groups: Umbrella structures that categorize your billing rates. Instead of one long list of billing rates, Billing Rate Groups create a series of shorter lists to search through.

Business Unit (BU): One of your company’s revenue centers or any entity in your business that you want to track separately

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Lesson #47
Manage accounts receivable

Receivables is another large module in RB with functions for accepting and crediting payments, assessing additional charges, correct invoices, monitor accounts receivable, and perform collections. In this module, you can:

  • Credit and track client payments. Apply a payment to multiple invoices at once. Apply retainers and payments via checks, PayPal or credit cards.
  • Keep track of retainers. If a client has a retainer, it automatically appears when crediting payments from that client so you can apply it.
  • Enter credits, discounts, overpayments, and other adjustments.
  • Balance transactions and post payments.
  • Enter non-cash transactions, such as credit and debit memos, duplicate payments, refunds, miscellaneous income, voids, and write-offs.
  • Acknowledge client payments with emailed receipts.
  • Provide resources with billing reports instead of invoices to see what they can expect to be paid for work they have done.
  • Assess finance charges.
  • Include PayPal and credit card processing fees.
  • Run daily register reports.
  • Print or email monthly journal reports to your accountant. Get an instant snapshot of accounts receivable for any date.
  • Send clients monthly statements via email or regular mail.
  • View monthly client activity reports. View all paid or voided invoices for a set time period.
  • Find overdue invoices.
  • Send clients detailed collection letters.
  • Monitor collection efforts using reports, follow-up alerts, collections notes log, and copies of disputed or unpaid bills you can pull up from the central repository and email to clients from within RB.

Receivables functions by name

TL;DR: Apply payments and perform other accounts receivable tasks, including collections.

RB concepts in this lesson

Notes Logs: Un-editable internal-use only notes entered either by a user or automatically by RB appear in chronological logs in the database record where they occurred.

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